GENERAL TERMS AND CONDITIONS OF SALE

For all bookings, payment must be made on site
Unless otherwise specified at the time of booking

From 1 January to 31 March 2024 and From 01 November to 29 December 2024 , low season free cancellation at D-1

From 1 April to 21 May 2024 - From 01^er September to 31 October 2024 and From 30 December to 31 December 2024, mid-season free cancellation at D-3 

From 15 to 17 April 2024 and From 26 to 27 June 2024, Monaco Grand Prix, no annulation free of charge 

From 1 July to 31 August 2024, high season, free cancellation at D-7 

Special offers may be subject to special terms and conditions, please refer to these in the online offer presentation.

Cancellation penalties for no-shows or cancellations after the deadline 

Low and mid season: 1-night penalty

High season: entire stay

Check in: From 15:00
Check out: Until 12:00

In the event of a dispute relating to these general terms and conditions, the customer (after having contacted customer service or the hotel in an attempt to resolve the dispute amicably, and failing a satisfactory response within 90 days of the referral) may have recourse to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions set out in Title I of Book VI of the French Consumer Code, the contact details and procedures for which are available on its website :www.mtv.travel